Please provide a brief summary of the issue.
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Priority Criteria: https://docs.astronomer.io/astro/astro-support
A brief description of how this issue is impacting your business.
Airflow version of your deployment
A Deployment's Release Name (or Namespace) is a unique identifier for that Deployment. You can find it in the Astronomer UI, and it's written in the format of: spaceword-spaceword-number. If you're running Astronomer Enterprise, leave this blank.
Time period when you or a team member can engage with our support staff in the manner of providing requested information or joining a working session. This is to ensure a support staff is available to bring the issue to a timely resolution.
By checking this box you are confirming that the issue reported is causing an outage of a PRODUCTION Airflow Deployment and there are engineers on your team with proper access who are available to work with someone from Astronomer within 60 minutes.